Customer Care Service

Mailroom Operations

Your specialist for your mailroom and other in-house services

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File Archiving

Professional archiving services and storage space rental

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File Destruction

The secure solution for your documents after the retention period expires

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File Recovery

Damage occured in the archive? We handle file recovery nationwide

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File Digitization

Digitize your files – we make it happen as your expert scanning service provider

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Call Center Service

Take your call center service to the next level with Rhenus :people!

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Cloud Computing

Secure cloud solutions from our Rhenus data center in Germany, since 2005

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Data Protection Consulting

Stay on the safe side with our experts

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Customer Care Service
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Call Center Services with Rhenus :people!

We offer premium call center services. With a dedicated and professional team, we specialize in providing our clients with tailored communication solutions. Our customer service offerings include customer care, technical support, administrative services, market research, lead generation and data processing. With years of experience, we deliver seamless and efficient services that support and enhance your business goals.

 

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At Rhenus :people!, we pride ourselves on adding value by strengthening your customer relationships and enhancing your brand presence. Trust Rhenus :people! for all your call center needs.

Our Service Portfolio

We provide comprehensive quality monitoring to continously oversee and analyze your processes, optimizing and improving service quality.

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Rhenus :people! offers customized market research solutions, providing in-depth insights and analyses to fine-tune your market strategies and make informed decisions.

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Take advantage of our call center outsourcing services to manage your customer communication efficiently while reducing costs.

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Our inbound and outbound customer service solutions help manage customer interactions effectively and target potential customers to optimize your service and to foster growth.

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Out technical support services provide holistic assistance for technical inquiries and issues, ensuring your systems run smoothly and customers receive prompt solutions.

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With our outsourced administrative services, we handle your administrative tasks efficiently, allowing you to focus on your core business while saving costs and resources.

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Your Benefits with Rhenus :people! Call Center Services

If you outsource your customer service to us, you gain several benefits:

  • Back to your core business
    Providing professional customer service requires effort and ties up personnel resources. Customers expect fast and professional support. Support your employees and outsource your customer service.
  • Always enough staff available
    Seasonal peaks define the workflow in call centers. Sometimes more staff is needed, while other times less staff ist enough. Rhenus :people! ensures flexible staffing to meet your needs.
  • Project consultation and kick-off
    Before we begin our collaboration, we start with a needs analysis to advise you on the best options. We also plan a kick-off workshop to established the terms of our cooperation. We aim to ensure continuous quality assurance and prioritize honest communication with our clients.

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Learn more about Rhenus :people!

nnovative ideas and modern methods for your success!

We always have the right solution. Our experts are happy to assist you with their implementation. Contact us now!

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